The magicJack Plus is a revolutionary telecommuncations device that allows users to get unlimited local and long distance calls to the United States and Canada for just $29.95/year. magic Jack phone service is extremely popular and its parent company VocalTec is currently one of the largest telecommunications companies in the world with 2010 sales topping $100 million and users consuming nearly one billion minutes per month.

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Posted March 30, 2010 in Magic Jack by magicjackadmin

Secret Magic Jack Customer Service Phone Number

There has been a lot of talk about magic Jack customer service and people being upset that they can only be reached via online chat. We can certainly understand this concern and that’s why we took the time to do some deep digging to find out whether they really have a customer service telephone number or not.

After an exhaustive search we discovered a secret magic Jack customer service telephone number that nobody else seems to know about. When calling this line it states that it is their billing department so I’m not sure whether you can get technical support from it or not but hey, at least its a working number that allows you to speak with a real person.

Please don’t abuse this telephone number or magic Jack is likely to shut it down and then it will be ruined for everybody. If it is indeed only for billing don’t call in repeatedly trying to get technical support, more than likely if it is only for billing  then the agents you get won’t have any technical know how to help anyway.

Magic Jack Information Line – (561) 594-2140 – This line is a recording that provides customer service instructions

Billing Support – (281) 404-1551 – This line is where we believe you can get a live person between the hours of 11am to 8pm EST Monday through Friday.

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8 Comments to “Secret Magic Jack Customer Service Phone Number”

  • Halliburton
    May 6, 2011 at 11:24 pm

    Does MagicJack work with Windows Internet Explorer 8?

  • Phyllis Mathias
    July 6, 2011 at 6:59 pm

    Have you tried installing Mozilla Firefox and trying it with that? I never use IE as I was always having some issue with it. Hope this helps.

  • Marianne
    July 15, 2011 at 4:18 pm

    I’m using it with IE9 and I am not having any issues. So far both people I have contacted say the reception is great.

  • AL WHITE
    August 5, 2011 at 6:25 pm

    I haxe XP pro with SP3 and IE 8, and Google Chrome with little to no probems

  • Roger Holman
    August 11, 2011 at 12:42 am

    I am intrigued by the new “Plus” version of the MagicJack. My internet service is provided by AT&T/U-Verse via a “fiber optic” cable system. It seems to be closely related to a DSL sort of system. The device that most everything is connected to is a “2-Wire” device and I have no idea if this would allow me or provide me with an Ethernet connection. I just looked at the back of the mystery unit and see four “local ethernet” connections of which two are already in use. Is is possible that one of the two remaining empty ethernet connections might be usable for the MagicJack Plus cable? I have never attempted to get into that sort of thing before and therefore have no hands on experience to base my judgements.

  • Matt
    August 30, 2011 at 10:49 pm

    It should work on the extra two ports that you have. It says it just needs to connect via the modem. Should be a sweet setup when available.

  • ROBERT WILSON
    September 18, 2011 at 11:03 am

    how can i use the magic jack plus in hotel without computer via wi-fi? modems and routers are not available in hotel rooms.

  • Louis
    December 22, 2011 at 5:33 pm

    How do I bypass the magic jack voice mail so that my home answer machine will pick up.

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  • ~ Works great over seas

    "Just A Solider - I have used magic jack for a little over 2 years now. i am currently on active duty status in the army. due to my job i travel alot! not always able to talk to family and friends. magic jack has opened that window for me. now every time im on the move, i take my magic jack with me now. so now when im on the move and have wi-fi, my family and friends are just a call away not only cutting me loose from the expensive phone bills and calling cards ....works great over seas too. i used it in afghanistan! thank you the people of magic jack you have made this soldier very"

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