The MagicJack Plus Information Blog - User Reviews, FAQs, & More

I have been satisfied

admin — Mon, 11 Jun 2012 19:27:32 +0000

Mariko – I have read bad comments on magicJack but to date, I have been satisfied. I had assistance with my problems and the customer service chat line responds very quickly, not to mention helpful and courteous.

I am not actually what you call computer-literate but their directions are easy to understand and effective. I introduced a program from a company called Clear Wireless which messed up all my systems, including this. Representatives have always been helpful and effective in addressing my issues.

I have been using my device for about a month now and it has been satisfactory. I will post another comment in 6 months to let you know how it has gone.

What Is The magicJack WiFi?

admin — Wed, 28 Mar 2012 17:33:54 +0000

MagicJack WiFi is the latest addition to VocalTec’s stable of VoIP telephone devices. It is the third generation version of the device and provides the same features as the first generation device and second generation device, along with several improvements.

Like the first two products, the magic Jack Wi Fi will provide users with local and long distance calling to anywhere in the United States and Canada for $29.95 per year (as low as $19.95 in some cases). The difference however will be in how the device operates due to it’s new TJ980 chipset.

With the first onr users had to plug the device into their computers USB port and keep their computer running 24/7 in order to make or receive calls. With the updated plus device users were able to move it over to a high-speed port on their modem or router. With the original device, involving a computer caused a number of complications that were tied to the performance of each individual persons computer. Once the MJ+ was released the majority of these issues were resolved, but still with it’s reliance on being hooked up to another device, complications arose.

Luckily for us the WiFi version has totally eliminated these concerns due to it’s 802.11n access point feature. With this new version you will only need an electrical outlet and a regular phone. Simply configure the device so that it connects with your wifi internet signal, hook the device up to your phone and into an electrical outlet and you will be ready to go. Besides an internet connection the new magicJack will be able to work independently and not rely on the performance of another gadget. Several other improvement included in the new chipset are a dedicated high speed local bus for WiFi RF, LCD panel display interface, seamless interface to DECT phone, video compression engineer, auto audio gain control, a power saving sleep mode, and built in double clock DDR memory. Also included will be a doubling of processing power, memory size, and memory speed.

It will also be able to be used as a access point by plugging the unit into a modem, and for cable and satellite boxes allowing them to receive WiFi for video on demand.

MagicJack Wi-Fi is expected to be released sometime during the second half of 2012 and will be the same size as the Plus. Price estimates have not been released for the new device yet but the per year subscription rate is expected to stay at or near the $29.95 per year. As far as the release date goes don’t hold your breath on it. In the past VocalTec has been very unreliable in meeting their planned released dates for new products.

After 2 years I have no problems at all with original or new one

admin — Wed, 14 Mar 2012 19:24:00 +0000

Rob – Customer service has always been 30 seconds away on the contact page computer chat. They have quickly fixed any issues I have had configuring the service. After 2 years I have no problems at all with original and PLUS. The PLUS version works exactly like a phone line as long as you have it connected to the broadband router which everybody already has for hi speed internet.

Voice Quality is “crystal clear”

admin — Wed, 22 Feb 2012 20:04:44 +0000

Susan – For more than 20 years I kept my AT&T phone just in case of Earthquakes in CA when cellphone towers would be jammed w/ traffic. I just bought this MagicJackPlus — I was FLOORED by the Voice Quality, which is “crystal clear” like a Bell while all I got on AT&T was static for local, long distance and 800#s. Try this Internet-affiliated phone, YOU will not regret it!

NOTE – with the 6″ USB extender (provided by them that came by USPS) I would get a BLIP (or lose a word or two) until I changed it to a 24″ USB extender, NOW everything is Crystal CLEAR and the module does not get overheated.

Upgraded to the new one

admin — Mon, 06 Feb 2012 19:55:55 +0000

TC – I live in Canada, so I had the magicjack when it could only be used for long distance calling. As soon as started offering Canadian phone numbers I added it. Because I pay for a cell phone every month (3 of them) I didn’t want to have to pay for a landline also. I just upgraded to the magicjack plus a couple of weeks ago, and its awesome, because it doesn’t have to be plugged into your computer anymore. I am a gamer, so when someone would call me it would pop up in the middle of my screen. I would end up turning it off, but with the plus I keep it on all the time now. I don’t have anything popping up on my screen anymore while im gaming or doing anything else. I only pay $19.99 plus $10.00 dollars for a Canadian number. I’m paying a total of $29.99 a year, rather then the $30 plus dollars it would cost me to have a landline. It is my landline. It has all the same features as any other phone company offers, just at a much better price, so for anyone that thinks it is a scam. If it is, they can keep scamming me for $29.99 a year. If you don’t think your phone company isn’t scamming you and overcharging, think again.

Both Devices Are Amazing

admin — Wed, 18 Jan 2012 18:14:01 +0000

Jan – I am from canada, all i have to say is that the magic jack and plus are both amazing devices, and would recommend them to anyone. I have used the old one for 3 years, and its fantastic. Now i have the new one. The call quaility is very good, easy to register, easy to use, surpised at reading all the complaints regarding customer service, I found customer service great, and 100% helpful. I am verry happy with their service, and the savings on my long distance calls.

Mine works as advertised

admin — Wed, 11 Jan 2012 19:59:22 +0000

Daniel – If MJ+ is a scam, it’s probably the first scam in History that actually benefits people. As far as I can tell mine works as advertised, and doesn’t cost a dime more than advertised. To me, this is infinitely better than any money-grabbing Canadian phone company I’ve ever had the displeasure of dealing with.

Seriously, I get everything I need in a home phone for the price of a single evening meal in a restaurant– *once* per year!

Now, if this is really a scam, go right ahead and scam me some more…

Saved my company upwards of $1,500

admin — Fri, 06 Jan 2012 23:52:51 +0000

Jim – Started a business with the original one in 2009 and used it for my business phone. It worked great and probably saved my company upwards of $1,500. Have upgraded to magicjack plus for my business line and also added one for my home number. My wife uses the phone a lot and has nothing but praise for it (she was very skeptical). You need a high-speed (DSL, Cable) connection as it will not work on a dial-up line. Using it on a dial-up line would be stupid anyway. Isn’t the idea to tell the phone company to take a hike? Only issue is they can only transfer some numbers, not all. Not thrilled about having to change my number with everyone, but for $20 a year, I can deal with it.

Been using the original one for 3 years

admin — Fri, 06 Jan 2012 23:48:34 +0000

Ron Robertson – I have been using the original Magic Jack for 3 years and really think it is great. It’s nice being able to stick it to Bell Canada for their long distance charges. I have ordered the new one and am looking forward to using it soon. I have heard that trying to “port” my existing Toronto # may not be possible to the magic jack plus? This may be a Canadian CRTC legal deal but I will try it out. Thanks for a great product!

MagicJack Plus is AMAZING!

admin — Mon, 14 Nov 2011 17:39:11 +0000

Anonymous – I was skeptical with MagicJack Plus but I said the heck with it anyway… let me just try it out so I bought myself one for $69.95. Now just so you know, I have an active digital phone through Time Warner Cable connected in my home office already. Ladies and Gentlemen, let me be the one to tell you that MagicJack Plus is AMAZING! I used it all day for business calls and the communication delivery was cyrstal clear. No call drops, no background static, and the service performance is just like my Time Warner digital phone. So with this being said, I have to warn Time Warner Cable, Vonage, Cox Digital Phone, and any other competitors – this device is fantastic so you might as well discontinue offering your digital phone package b/c this is taking over. Thank you for saving me money, May God bless you!